D2HSHOP Support Ticket
Cancelled Order
| Created By: |
Vvasireddy
|
Last Reply: |
|
| Priority Level: | [Low] | Status: | [Open] |
| Created: | 10 years ago | Last Updated: | 10 years ago |
| Department: | N/A | Replies: | 0 |
My order number 1000018628 was placed on 30th June with a promise to deliver it in 7-10 days. There has been no update since then. I have neither been contacted nor have I been able to track the order. After repeated follow-up and being promised thrice that ‘your shipment will reach you in a couple of days’ today, I see that the order has been cancelled. When I contacted the customer care, they tell me it is due to unavailability of stock. Here are my questions:
~ Why did it take 10 days to realize that the item was out of stock?
~ Why was I not informed when the order was cancelled?
~ Whys does your site not show any update?
~ When will my money be refunded?
~ Do you know what you are doing?
CONTACT THIS BUSINESS
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BUSINESSES REPLY HERE
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